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Misys Recruitment 2017 | Support Consultant Associate | Bangalore

Misys Recruitment 2017 | Support Consultant Associate | Bangalore

Job Title: Junior Support Engineer

The Company:

Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking, treasury, trading and risk solutions available on the market. With 1,800 customers in 120 countries our team of domain experts and partners has an unparalleled ability to address industry requirements at both a global and local level.

The Team: Engineering Support Group

The Role:

Junior Support Engineer will be responsible for investigating support cases reported by other teams in particular Customer Support and Professional Services. The main tasks associated with this role include in-depth analysis of client issues and their eventual qualification into Bug, Configuration issue, Normal Behaviour or Enhancement Request.


As a member of the Professional Services team your responsibilities will include but are not limited to

•Responding to and resolving customer problems within performance standards

•Diagnosing problems, debugging software defects and reporting bugs

•Installing, maintaining and upgrading current versions of the software.

•Testing and validating new software versions and patches

Skills, Knowledge & Experience

• A bachelor or master degree in IT/mathematics or up to 2 years of equivalent experience

• Anowledge of Java / web servers / databases / SQL

• Experience in working on Unix/Linux

• Profiency in English Language

• Strong analytical, communication and problem solving skills

• Ability to learn by oneself gathering information from various sources

Misys Recruitment 2017 | Support Consultant Associate | Bangalore-Click here to Apply

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